Fatal erorr appear due to declare without class exist condition

  • Resolved team8brightness

    (@team8brightness)


    7 months ago

    There is lots of error appear :

    PHP Fatal error: Cannot declare class QiAddonsForElementor_DoughnutAndPieCharts_Shortcode_Elementor, because the name is already in use in /wp-content/plugins/qi-addons-for-elementor/inc/shortcodes/charts/class-qiaddonsforelementor-doughnutandpiecharts-shortcode-elementor.php

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Qode

    (@qodeinteractive)

    Hi there,

    Thanks for writing in!

    This seems to be an issue with updating your plugin in incorrect way, as we have in the recent update changed the dougnutandpiechart name, so if this is the issue please try to deactivate Qi Addons for Elementor, delete it and install the latest downloaded plugin once again. Do note that this will not effect any change in your content in any way.

    So please try to upload the plugin once again, deactivating and deleting the current version and keep us updated.

    If you still encounter issue feel free to contact us on our helpcenter where this can be investigated thoroughly.

    Thank you,

    Qode

    • This reply was modified 7 months ago by Qode.

    Hi Qode,

    Thanks for the info, I had the same problem (I think), where the site would just give a fatal error, after updating to the 1.7.0 version. And your tip worked, I uninstalled the plugin and installed it again, and now the problem is gone.

    Thanks again,

    Have a nice day

    Edit: Maybe you should make this info more accessible, for the others to know?

    Plugin Author Qode

    (@qodeinteractive)

    Hi there,

    We are glad to hear this!

    Best,

    Qode

    Thread Starter team8brightness

    (@team8brightness)

    Thank you. As per instruction we update the plugin. There is no issue at the moment.

    Plugin Author Qode

    (@qodeinteractive)

    Hi there,

    @team8brightness thank you for the update and happy to hear that everything is alright!

    Best,

    Qode

Viewing 5 replies - 1 through 5 (of 5 total)
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