Fatal/Critical Error

I have gotten multiple (this is the 3rd) fatal errors everytime either Elementor or Qode updates. The error seems to only be isolated to the premium Qode Add Ons plugin.

Things I’ve done to trouble shoot:

• When I turn that plug in off, or delete it, the site is back to normal.
• I turned off all page builders. Did not help.
• I turned off each page builder one by one. Did not help.
• I uninstalled Qode Addons Premium only. the site is back to normal.
• I uninstalled both Qode Essentials and Qode Addons Premium. The site is back to normal.
• I deactivated, deleted, and reinstalled Qode Addons Premium. Have done this 10+ times. Not working.
• Updated all plugins. Did not help.
• Rolled back to v .2 of Qode Addon premium.Did not work.
• Rolled back to the last 3 updates of Elementor/Elementor premium. Did not work.

The error is definitely with the Qode premium addon plugin.

Seems I am not the only one experiencing these critical errors. Would appreciate expedient help as I’m trying to reach a go live deadline by the end of the week and have built numerous pages with Qode Premium Addons that I can no longer access since this fatal error.

See below:

In this case, WordPress caught an error with one of your plugins, Qi Addons for Elementor.

First, visit your website (https://x72.7b1.myftpupload.com/) and check for any visible issues. Next, visit the page where the error was caught (https://x72.7b1.myftpupload.com/wp-admin/post.php?post=9669&action=elementor) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://x72.7b1.myftpupload.com/wp-login.php?action=enter_recovery_mode&rm_token=eSTm84BoSt2n3oLSGVa9DW&rm_key=Z2zRxbcGnmoIkoAi4F2Zcg

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.5.3
Active theme: Kadence (version 1.2.5)
Current plugin: Qi Addons for Elementor (version 1.7.3)
PHP version 8.2.18

Error Details
=============
An error of type E_ERROR was caused in line 312 of the file /var/www/wp-content/plugins/qi-addons-for-elementor/inc/admin/helpers/helper.php. Error message: Uncaught TypeError: preg_match(): Argument #2 ($subject) must be of type string, array given in /var/www/wp-content/plugins/qi-addons-for-elementor/inc/admin/helpers/helper.php:312
Stack trace:

• This topic was modified 5 months, 3 weeks ago by asalasph.

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