Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Wired Impact

    (@wiredimpact)

    Hi Kelsey,

    I’m sorry to hear you’re having trouble with the plugin. The FAST CGI error you’re seeing is most likely related to your hosting. Have you reached out to them with the issue? If not, it’s probably worth reaching out to them and providing the exact error you’re receiving. They should be able to help out.

    Let us know how it goes and if you have any other questions.

    Thanks.

    Jonathan

    Thread Starter KelseyCurran

    (@kelseycurran)

    I’ll check with them, but have you ever had anyone show this error? Is there a compatibility issue? I just updated to the newest WP and still showing the error. On hold with host now. Any insight you have would be appreciated.

    Plugin Author Wired Impact

    (@wiredimpact)

    Hi Kelsey,

    I’ve never seen the error before, but have read that it comes up sometimes depending on the server configuration.

    Let us know if we can be helpful after you talk with your hosting company.

    Jonathan

    Thread Starter KelseyCurran

    (@kelseycurran)

    Worked with the host and they found nothing. Is there a limit to Board Events? Maybe 24 is too many?

    Thread Starter KelseyCurran

    (@kelseycurran)

    I can give you access into the backend if you want to see what I’m talking about, but the events section is the one that takes ages

    Thread Starter KelseyCurran

    (@kelseycurran)

    Or is there a way to completely clear the data and reinstall? I’ve removed and reinstalled, but the data is obviously still there.

    Thread Starter KelseyCurran

    (@kelseycurran)

    CONCLUSION: MUST BE HOST ERROR.

    I installed on another host with no issue. Thanks for troubleshooting with me.

    Plugin Author Wired Impact

    (@wiredimpact)

    Hi Kelsey,

    I’m glad you were able to get it figured out. Sorry you were having trouble with your host. For future reference, would you mind letting us know what hosting provider was giving you trouble?

    Jonathan

Viewing 8 replies - 1 through 8 (of 8 total)
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