FAQ Ordering custom not working

  • Resolved achnein

    (@achnein)


    6 years, 7 months ago

    Despite playing the Categories in a custom order as Premium user, they are appearing alphabetically. Anyone know how to fix this or is this a bug?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi achnein,

    Could you please send us a link to your FAQ page so that we can have a look and see what might be causing the issue?

    Best regards,

    Thread Starter achnein

    (@achnein)

    Is there an offline method of sending you the link?

    Kind regards

    Hi achnein,

    If you are uncomfortable posting the link here, you can send it to us at [email protected] (just make sure to reference this thread when you do, so we know who you are ?? )

    “Sort Categories” does not have a custom order, only Name, Count and Slug. Custom Order only applies to the FAQs within each category displayed.

    Hello slatejn,

    Could you try to change your category slugs and add a number at the beginning, so like:
    1-category-slug
    2-another-category
    3-third-category

    And then sort your categories by slug. That should allow you to arrange the categories in the order you want.

    Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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