False positives on IPv6 range

  • Resolved mauriceb1

    (@mauriceb1)


    1 year, 9 months ago

    It appears that Cleantalk blacklisted an entire IPv6 range of one of the biggest inter providers in The Netherlands: Ziggo.

    This leads to a gigantic amount of complaints of users that cannot use the contact forms anymore.

    Is there any way this could be fixed?

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  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @mauriceb1.

    This issue is about our service, not the plugin, so please, contact us via our private Ticket System: https://cleantalk.org/my/support/open.

    In the ticket, please give more information. Which IPs belong to Ziggo (full list or at least some examples)? On what sites does the blocking take place? Is access to the site blocked completely or to submitting forms (which ones?)?

Viewing 1 replies (of 1 total)
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