Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support katereji

    (@katereji)

    Hello.

    We cannot turn off the part of the verification system for a single website, but we can change the filters for this website.

    To do this, we need to analyze the false positive request.

    Please, mark records in your Anti-Spam Log if our service made the wrong decision:
    Your Anti-Spam Log https://cleantalk.org/my/show_requests —> choose your website in the drop-down menu —> there are buttons “Spam” and “Not Spam” under every record —> mark records using these buttons.
    The guide is here: https://cleantalk.org/help/feedback-spam

    Let us know when you do.

    Plugin Support amagsumov

    (@amagsumov)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘False Positives on email check’ is closed to new replies.