False Payment

  • Resolved perry_n

    (@perry_n)


    5 years, 3 months ago

    Hi

    I am completely new to woocommerce. Is there a way that when a user goes to purchase a product it throws up an error saying something like the payment cannot be authorised, so no payment is made. I am going to trial some products but rather than spend a fortune on stock i would like to see if there is an appreciation for the products and which one is the best product. I will be setting up a paypal gateway. I don’t want to accept payments i would like to see what the most popular products are by seeing what the customers are trying to purchase. Basically it is a test site before it goes live.

    Is there a way of doing this and also monitor what the user was trying to buy.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Thank you for reaching out!

    I understand that you’ve just created your first WordPress/WooCommerce site and you’re looking for a payment method which doesn’t actually charge your customers, but registers placed orders.

    With WooCommerce by default, there are three payment methods:

    https://docs.woocommerce.com/document/paypal-standard/

    https://docs.woocommerce.com/document/cash-on-delivery/

    https://docs.woocommerce.com/document/bacs/

    If PayPal Standard is misconfigured – order will be created on WooCommerce side but the payment will not be taken, and your customers will most likely see an error message, although both Cash on Delivery or Bank transfer payment methods might be a better fit for this particular scenario.

    It’s a good idea to test your setup in an incognito browser window.

    Alternatively, you could search for a plugin which adds a fake payment method. I will refrain from recommending a particular one since I haven’t tested any of those myself, but I see some options with a quick WooCommerce fake payment method Google search.

    I hope this helps!

    Thread Starter perry_n

    (@perry_n)

    Hi

    Thank you very much for your help.

    Even though i have put in incorrect paypal details in the woocommerce end, the transaction still goes through to paypal but pending. Once this is done i send out a cancellation email manually, but the payment still remains pending in the paypal account.

    Rather than setting up a paypal gateway for now, Is there a way that can redirect users when they click on checkout to a dummy form and once they click on submit with their details they get an email reply saying the order has been cancelled due to technical difficulties or something similar.

    I really appreciate you help. Thank you very much for your assistance.

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Even though i have put in incorrect paypal details in the woocommerce end, the transaction still goes through to paypal but pending. Once this is done i send out a cancellation email manually, but the payment still remains pending in the paypal account.

    Indeed, PayPal Standard payment method is not intended to be used this way.

    Rather than setting up a paypal gateway for now, Is there a way that can redirect users when they click on checkout to a dummy form and once they click on submit with their details they get an email reply saying the order has been cancelled due to technical difficulties or something similar.

    As I mentioned earlier, WooCommerce by default only has three payment options:

    https://docs.woocommerce.com/document/paypal-standard/

    https://docs.woocommerce.com/document/cash-on-delivery/

    https://docs.woocommerce.com/document/bacs/

    If none of these suits your needs – you will have to look for an additional plugin which imitates the payment.

    Stripe for WooCommerce, for example, has a test mode which means the payments from actual credit cards will not be taken.

    You might need to search for a different plugin, however, I will refrain from recommending a particular one since I haven’t tested any plugins with the exact functionality you’re looking for myself.

    I hope this helps!

    mother.of.code

    (@imazed)

    The Mother of Code

    Hey @perry_n – looks like you’re all set with this. I’ll go ahead and set this topic to ‘resolved’, but do feel free to open a new topic if you need more help!

Viewing 4 replies - 1 through 4 (of 4 total)
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