Fallback not working for AWS error “SMTP Error: data not accepted.”

  • Resolved djzen

    (@djzen)


    3 weeks ago

    This is the error I see:

    Status
    Sending the message: Failed - Check the plugin email log for more info
    SMTP Error: data not accepted.

    This happens when AWS SES pauses deliverability for whatever reason.

    But, the issue is PostSMTP doesnt fallabck to the backup email for some reason? How do we fix this?

Viewing 1 replies (of 1 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello?@djzen

    Hope you are doing well.

    Thank you for reaching out to us! As you are using the Premium version of our plugin, we kindly ask that you open a support ticket with our dedicated support team. This approach allows us to provide you with the most effective assistance while also adhering to WordPress policies.

    For any Pro users encountering any issues, we encourage you to open a support ticket as well. Our team is here to ensure you receive the best support possible.

    We appreciate your cooperation & understanding.

    Thanks and regards,
    Support Team – WP Experts

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