Failure to Import

  • Resolved jadanich

    (@jadanich)


    6 years, 6 months ago

    Hello,
    I tried to do the demo import and it failed to import the following below. Can someone please help me on how to get the full demo imported?

    [ERROR] Failed to import “agency-header” (Media)
    [ERROR] Failed to import “cropped-agency-header.png” (Media)
    [ERROR] Failed to import “pexels-photo-326612” (Media)
    [ERROR] Failed to import “cropped-pexels-photo-311458-1.jpeg” (Media)
    [ERROR] Failed to import “cropped-pexels-photo-247753.jpeg” (Media)
    [ERROR] Failed to import “eliza-angel” (Media)
    [ERROR] Failed to import “menu-girl” (Media)
    [ERROR] Failed to import “me” (Media)
    [ERROR] Failed to import “boy-2082272_1280” (Media)
    [ERROR] Failed to import “portrait-3518462_1280” (Media)
    [ERROR] Failed to import “slider-2-opaque” (Media)
    [ERROR] Failed to import “slider-2-not-opaque” (Media)
    [ERROR] Failed to import “slider-2-opaque5” (Media)
    [ERROR] Failed to import “cropped-cropped-akislogo.png” (Media)
    [ERROR] Failed to import “interaction-1233873_1280” (Media)
    [ERROR] Failed to import “adult-2449725_1280” (Media)
    [ERROR] Failed to import “business-3327340_1920” (Media)
    [ERROR] Failed to import “testimonial-1” (Media)
    [ERROR] Failed to import “test-bg-png” (Media)
    [ERROR] Failed to import “desktop-2325627_1280” (Media)
    [ERROR] Failed to import “workplace-2303851_1280” (Media)
    [ERROR] Failed to import “gui-2311261_1280” (Media)
    [ERROR] Failed to import “poster-3547683_1280” (Media)

Viewing 5 replies - 1 through 5 (of 5 total)
  • Theme Author Archimidis Mertzanos

    (@archimidism)

    Hello dear @jadanich!
    Thanks for your message. Most of the time, this an error related to your server because it maybe does not let the external URLS .
    Please ask your hosting provider to enable this feature because you want to import the demo content.

    Kind regards
    ArchimidisM

    Thread Starter jadanich

    (@jadanich)

    Thank you very much! I will try that.

    Thread Starter jadanich

    (@jadanich)

    Hello, I connected with my hosting service and they added space to my domains. When I try importing the demo data, it takes forever and never installs. I’ve waiting over a half hour and it still isn’t installed. Do you know what could be causing this?
    Thank you!
    Jess

    Thread Starter jadanich

    (@jadanich)

    I tried on my phone, thinking it might be the server in the office and I received Error: Error (0)

    Theme Author Archimidis Mertzanos

    (@archimidism)

    Dear @jadanich this does not have to do with the free space.
    Maybe it is a server issue – it is a server setting – that does not allow the outside URLS (ALL the images you cant import are external URL) to be imported.

    Contact them and tell them to change that setting.
    Also tell them to change the following

    You should contact your web hosting support and ask them to increase those limits in PHP.ini to this values:
    Please tell them to enable this one : allow_url_fopen

    Also tell the to change the following values to the recommended ones.

    max_execution_time = 300 (600 recommended)
    memory_limit = 128M (256M recommended)
    post_max_size = 32M
    upload_max_filesize = 32M
    max_input_vars = 2000

    If your server doesnt allow the external URLS you won’t be able to import demo content from other themes as well.

Viewing 5 replies - 1 through 5 (of 5 total)
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