Failing after 3D Secure Authentication

We’re trying to use this on our site but payments are failing at the 3DS step.

I’ve just done a test transaction and the following takes place:

1) it asks for card details
2) it then says “Your transaction requires 3D secure authentication” (click continue)
3) I’m redirected to tys.arcot.com/acspage/cap/RID=XXXX
4 It confirms my number, sends me a code, asks me to input number
5) It kicks me back to the card number page with the fields highlighted red, as if validation has failed.

There are a number of issues in the Chrome inspector which may/may not be relevant.

On the arcot page:

Error parsing a meta element's content: ';' is not a valid key-value pair separator. Please use ',' instead.

A cookie associated with a cross-site resource at https://***.ie/ was set without the "SameSite" attribute. It has been blocked, as Chrome now only delivers cookies with cross-site requests if they are set with "SameSite=None" and "Secure".

There are also a couple of warnings about missing CSS files, but I don’t think those are responsible.

The only console message on the card details screen (when you arrive back) is about a missing pay_logo.png image, again probably not relevant.

I’m going to set up a clean installation to test Woocommerce and the plugin on their own but I just wondered if you’d had any other reports of this?

Thanks,

Joe

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