Failed Transactions not in Order notes anymore

Hi there!

That’s not expected behavior. Can you please contact us directly at?https://woocommerce.com/my-account/contact-support/?to?discuss what you’re seeing in your store?

I did yesterday, the chat window got open but no one replied to my ticket.

Can you please share the site URL or the ticket ID here so that we can take another look at your support request?

Edit: I think I found your request. Can you please confirm if this is related to https://www.jamonessinfronteras.com/ (For internal ref: 8696350-zen)?