Failed Transactions

  • When customers enter their credit card information they receive a notice saying the transaction failed, but the charge is accepted. Because the customer received a failed noticed they enter their information again and the same thing happens. They receive two failed notices, but we receive 2 duplicate orders/charges. Is the NMI plugin compatible with the laster version of WordPress?

Viewing 1 replies (of 1 total)
  • Plugin Author Design Team

    (@bngdesign)

    @kmgreek

    I think I’ve emailed you already today, but just wanted to make sure you get a response. I’ve updated my dev version of WP & Woo and was able to submit an order through successfully. Could you please send me the text of the failure message you’re receiving from WooCommerce? Hopefully that will help us figure out what is going on. Please send it to [email protected]

    Thanks!

    Nate

Viewing 1 replies (of 1 total)
  • The topic ‘Failed Transactions’ is closed to new replies.