Failed to write the file at /dlm_uploads/2022/03/

  • Resolved Michal Vl?ek

    (@hairywolf)


    2 years, 8 months ago

    Hi, since the latest version of the plugin, there is a problem when using the “Upload file” button from the local disk.

    The new version saves files to the path “…/dlm_uploads/[year]/[month]/” and this writes an error: “Failed to write the file at: … /wp-content/uploads/dlm_uploads/2022/03/test.pdf”. In the previous version, the files were stored in root the /dlm_uploads/ directory. The problem will be in creating new directories. If I created via FTP directory manually, the file was uploaded successfully.

    We have this problem with multiple sites from different providers.

    Thank you for the quick fix or help with the solution. Thank you.

    Best Regards.
    Michal

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Michal,

    Thanks for reporting this bug – it’s actually one that we’re already aware of and are currently working on a fix. We hope that we’ll be able to patch it up in our next update. So sorry for the inconvenience!

    As a workaround, please go to your dashboard > Media Library > Add New > add your file there. After this please go to Downloads > All downloads > edit or create a download > Downloadable Files/Versions > Media Library > choose your file > Publish/Update.

    In case you are interested, you can see the opened ticket here and follow the progress: https://github.com/WPChill/download-monitor/issues/863

    Warmly,
    Mihaela

    Plugin Author Cristian Raiber

    (@cristianraiber-1)

    Update is out. Should fix the issue.

    Hi Michal,

    We just released an update addressing this.
    Can you please update? It should fix it.
    Thank you for your patience!

    Warmly,
    Mihaela

    I had a site with this issue and can confirm it went away after updating without any further changed needed.

Viewing 4 replies - 1 through 4 (of 4 total)
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