Failed to send your message

Well, when a form was functioning properly at one point but now it isn’t, there’s probably something wrong with the plugin. It does appear tied to WP 4.4.1, but it’s not affecting most of my clients’ sites. The client who’s having an issue is also hosted on GoDaddy–I don’t know if that could be part of the problem?

All I know is, the contact form that’s throwing the error is definitely set up correctly, and was working fine for two years. I upgraded the site to WP 4.4.1 and now the forms are throwing the previously mentioned red error message.

I will say, though, that I have the CF7 database plugin on the same site, and the messages *do* appear to be going through! So I’m really confused as to why site visitors are seeing a “Failed to send” error. I really don’t want to have to roll back to the previous version of WP, but I’m not sure what else to do.

i’ve been trying to solve this for 3 hours now, have looked through the above mentiond list of solutions/test, and nothing is working so far. Watching this incase someone finds a fix to this particular case that also works for me. I realize it’s probably not the plugin but something that’s changed on my end. Either something at the host, or the 4.4.1 update that I just did. I manage about 30 wordpress sites, and 2 of them so far have this issue after 4.4.1. They are all on dreamhost. Dreamhost support tried for a while, but eventually said I’m on my own and need to contact the plugin author.

wordpress is sending emails just fine (eg. forgot password email), and i’ve now installed postman SMTP. Test emails through postman smpt send successfully, but when I look at the email logs and check “view transcript” on test emails sent by postman smtp there is a long transcript, but on emails sent through contact form 7 there is only one line smtp:tls:plain://mysite.com:587 (or some variation of that depending on the configuation i was trying). i’ve tried disabling all othe plugins and switching to twenty-sixteen theme.

anyway, hopefully someone will fix their issue and post here in case the same works for me ??

Well, when a form was functioning properly at one point but now it isn’t, there’s probably something wrong with the plugin.

@thirdside – that’s a completely illogical conclusion IMHO. CF7 has over 6 million active sites. It sends millions of emails every day. I can’t see how the plugin not working on your particular site or even hundreds of sites justifies your conclusion.

To me having your site on GoDaddy (which is well known to have some specific email sending requirements) that doesn’t work tells me you need to change something on your site to fix the issue.

Many people have previously reported in this forum using SMTP to overcome GoDaddy’s restrictive email sending requirements.

A-ha! I finally fixed my issue, and it was a very silly one. However, it’s possible others may have the same silly mistake as well because everything was working just fine for 3 years or so even with the mistake, and only stopped working now (after 4.4.1 update?)

anyway, in the from field I had:
[your-name] <[[email protected]]>

but it should be:
[your-name] <[email protected]>

No square brackets. Woops… there went 3.5 hours my life ??

@buzztone, thanks for the help. As noted above, I had just overlooked that one small typo. However, even with that typo it was working before so I wonder if something in 4.4.1 made it so that mistake was no longer allowable? anway, fixed for me now so I’m happy!

@buzztone: I don’t know what else to tell you. I’m simply trying to eliminate variables here. The only change I’ve made to the client’s site was to update the WP core files. In doing that, some conflict happened somewhere. Since the contact form isn’t working correctly now, there’s probably some sort of discrepancy between WP 4.4.1 and CF7 – and maybe some other variable, but I don’t know. And yes, I am trying to fix something on my site. Why else would I even be here? It’s not like I’m leading an anti-CF7 crusade or something.

@rian: Thanks for the update – went back to check my form, and it’s minus the square brackets already. Glad it’s fixed for you though!

@rian – it’s almost certain that nothing changed in 4.4.1 to cause the problem.

Rather the problem probably happened due to something changing on your host (that you don’t know about) that means your host no longer accepted your incorrectly formed email address.

Unfortunately it happened to you on a day just after an update so you and others have concluded (incorrectly IMHO) that the problem might be partly due to the update.

Hundreds of people from all over the world have this problem each day due to a host a local issues.

On days not after an update people don’t think it’s due to the update and usually just get on with finding their particular problem.

[your-name] <[your-email]>

in the “From” field worked for me.

By the way I don’t know why one would use

[your-name] <[email protected]>

When you reply to the message that the person sent you, the “To” field in your email client will be [email protected] (yourself).

My CF7 is not working after updated wordpress Version 4.4.1.
its stop mailing receiving in my all website.
can you help me any body.