‘Failed to send message’ issue

Where can we see the website in question?

Hi @zev1on,

Is this message bordered in red? If so, please read this article from the plugin Docs: https://contactform7.com/faq/i-get-an-error-message-with-a-red-border-so-how-can-i-solve-this/

This other article could be useful too: https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/

Hi @takayukister

You can see the website’s contact page here

Thanks

What other plugins and theme do you use on the site?

@takayukister the site is using the Uncode theme

Plugins:
Advanced Editor Tools (previously TinyMCE Advanced)
Classic Editor
Contact Form 7
Code Snippets
Envato Market
Schema
SiteGround Optimizer
Uncode Core
Uncode Page Builder (Visual Composer)
Visual Composer Clipboard
Wordfence Security
Yoast SEO

Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Classic Editor, Wordfence Security and Yoast SEO, and clearing all cache data.

Why you are advised to deactivate plugins and switch to the default theme.

@takayukister – thanks, i did that and got it working. Was the Siteground caching plugin causing the issue