Failed to Send Error Message

  • Resolved idealynx

    (@idealynx)


    2 years, 6 months ago

    I’m getting the following error message with 30% of the emails sent out from my client’s website. Every time I log in and click the Retry button the failed message is successfully sent. Please advise.

    —————————————————–
    {
    “code”: 423,
    “message”: “The user account which was used to submit this request does not have the right to send mail on behalf of the specified sending account., Cannot submit message.”,
    “errors”: [
    “The user account which was used to submit this request does not have the right to send mail on behalf of the specified sending account., Cannot submit message.”
    ]
    }

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    Hello @idealynx,

    It seems like you are using outlook groupmail to create the API keys which do not have permission. Kindly try with a regular outlook account.

    Thank you

    Thread Starter idealynx

    (@idealynx)

    I don’t think I’m doing that. Plus, why does it go through when I resend it?

Viewing 2 replies - 1 through 2 (of 2 total)
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