[NSFW] Failed to save the story: The response is not a valid JSON response.
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When I try to add text and image in story both a time its given me error.
Failed to save the story: The response is not a valid JSON response.
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This most likely means there is an issue from another plugin or theme that interferes with Web Stories. Try temporarily deactivating all other plugins to see if this still occurs.
Please share your website URL and your site health data (wp-admin -> Tools -> Site Health -> Info -> Copy to clipboard) as a starting point.
Here is the listing
Please go to the “Info” tab on that page and click on “Copy site info to clipboard” and then paste the result here.
` wp-core
version: 6.6.2
site_language: en_US
user_language: en_US
timezone: Australia/Brisbane
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 32
dotorg_communication: true wp-paths-sizes
wordpress_path: /home/u172062035/domains/pythoncentral.io/public_html
wordpress_size: loading…
uploads_path: /home/u172062035/domains/pythoncentral.io/public_html/wp-content/uploads
uploads_size: loading…
themes_path: /home/u172062035/domains/pythoncentral.io/public_html/wp-content/themes
themes_size: loading…
plugins_path: /home/u172062035/domains/pythoncentral.io/public_html/wp-content/plugins
plugins_size: loading…
fonts_path: /home/u172062035/domains/pythoncentral.io/public_html/wp-content/uploads/fonts
fonts_size: loading…
database_size: loading…
total_size: loading… wp-dropins (1)
advanced-cache.php: true wp-active-theme
name: Python Central (pythoncentral)
version: 1.0
author: Jackson Cooper (Aztech Media Pty Ltd)
author_website: https://pythoncentral.org
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, post-thumbnails, menus
theme_path: /home/u172062035/domains/pythoncentral.io/public_html/wp-content/themes/pythoncentral
auto_update: Disabled wp-plugins-active (32)
Akismet Anti-spam: Spam Protection: version: 5.3.3, author: Automattic - Anti-spam Team, Auto-updates disabled
All-in-One WP Migration: version: 7.84, author: ServMask (latest version: 7.86), Auto-updates disabled
Category Order and Taxonomy Terms Order: version: 1.8.2, author: Nsp-Code (latest version: 1.8.6), Auto-updates disabled
Classic Editor: version: 1.6.3, author: WordPress Contributors (latest version: 1.6.4), Auto-updates disabled
Cloudflare: version: 4.12.7, author: Cloudflare, Inc. (latest version: 4.12.8), Auto-updates disabled
Debug Bar: version: 1.1.6, author: wordpressdotorg, Auto-updates disabled
Delete Expired Transients: version: 2.0.7, author: WebAware, Auto-updates disabled
Disable Users: version: 1.0.5, author: Jared Atchison, Auto-updates disabled
Duplicator: version: 1.5.10.1, author: Duplicator (latest version: 1.5.10.2), Auto-updates disabled
Freshdesk Official: version: 2.4.1, author: Freshworks, Auto-updates disabled
GDPR Enhancements: version: 1.0.0, author: Codivated LLC, Auto-updates disabled
Global Content: author: (undefined), version: 3.1, Auto-updates disabled
Insert Post Ads: version: 1.3.2, author: InsertPostAds, Auto-updates disabled
JWT Auth: version: 3.0.2, author: Useful Team, Auto-updates disabled
Link Whisper: version: 2.2.5, author: Link Whisper, Auto-updates disabled
Mailgun: version: 2.0.1, author: Mailgun (latest version: 2.1.0), Auto-updates disabled
ProfilePress: version: 4.15.11, author: ProfilePress Membership Team (latest version: 4.15.13), Auto-updates disabled
Raptive Ads: version: 3.6.2, author: Raptive, Auto-updates disabled
Redirection: version: 5.4.2, author: John Godley (latest version: 5.5.0), Auto-updates disabled
Schema & Structured Data for WP & AMP: version: 1.34.2, author: Magazine3 (latest version: 1.35), Auto-updates disabled
Simple Custom CSS and JS: version: 3.47, author: SilkyPress.com, Auto-updates disabled
Topic: version: 1.0.25, author: Topic (latest version: 1.0.27), Auto-updates disabled
UpdraftPlus - Backup/Restore: version: 1.24.4, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
VigLink: version: 1.0.6, author: VigLink, Auto-updates disabled
Web Stories: version: 1.37.0, author: Google, Auto-updates disabled
WordPress Importer: version: 0.8.2, author: wordpressdotorg, Auto-updates disabled
WP-Sweep: version: 1.1.8, author: Lester 'GaMerZ' Chan, Auto-updates disabled
WP Crontrol: version: 1.17.0, author: John Blackbourn, Auto-updates disabled
WPForms Lite: version: 1.8.9.6, author: WPForms (latest version: 1.9.0.4), Auto-updates disabled
WP Rocket: version: 3.16.2.1, author: WP Media (latest version: 3.16.4), Auto-updates disabled
Yet Another Related Posts Plugin (YARPP): version: 5.30.10, author: YARPP, Auto-updates disabled
Yoast SEO: version: 23.0, author: Team Yoast (latest version: 23.4), Auto-updates disabled wp-plugins-inactive (6)
Advanced Post Types Order: version: 2.5.9.2, author: Nsp Code, Auto-updates disabled
Crayon Syntax Highlighter: version: 2.8.4, author: Aram Kocharyan, Auto-updates disabled
Malcure WP Malware Scanner & Firewall: version: 13.5.1, author: Malcure (latest version: 15.4), Auto-updates disabled
Security by CleanTalk: version: 2.137, author: CleanTalk Security (latest version: 2.141), Auto-updates disabled
Web Stories: version: 1.35.0, author: Google (latest version: 1.37.0), Auto-updates disabled
Wordfence Security: version: 7.11.6, author: Wordfence (latest version: 7.11.7), Auto-updates disabled wp-media
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1809
imagemagick_version: ImageMagick 7.1.1-19 Q16-HDRI x86_64 21601 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 3072M
upload_max_filesize: 3072M
max_effective_size: 3 GB
max_file_uploads: 200
imagick_limits:
imagick::RESOURCETYPE_AREA: 2 TB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 196608
imagick::RESOURCETYPE_MAP: 1,006 GB
imagick::RESOURCETYPE_MEMORY: 503 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, A, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, B, BAYER, BAYERA, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, C, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K, K25, KDC, LABEL, M, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MPO, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, O, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, R, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCREENSHOT, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, STRIMG, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, Y, YAML, YCbCr, YCbCrA, YUV
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: 9.27 wp-server
server_architecture: Linux 4.18.0-513.11.1.lve.el8.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 8.1.27 64bit
php_sapi: litespeed
max_input_variables: 50000
time_limit: 480
memory_limit: 3072M
max_input_time: 480
upload_max_filesize: 3072M
php_post_max_size: 3072M
curl_version: 7.87.0 OpenSSL/1.1.1w
suhosin: false
imagick_availability: true
pretty_permalinks: true
current: 2024-09-13T12:55:56+00:00
utc-time: Friday, 13-Sep-24 12:55:56 UTC
server-time: 2024-09-13T22:55:55+10:00 wp-database
extension: mysqli
server_version: 10.11.8-MariaDB-cll-lve
client_version: mysqlnd 8.1.27
max_allowed_packet: 1073741824
max_connections: 2000 wp-constants
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/u172062035/domains/pythoncentral.io/public_html/wp-content
WP_PLUGIN_DIR: /home/u172062035/domains/pythoncentral.io/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 3072M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: not writable
mu-plugins: writable web_stories
web_stories_version: 1.37.0
web_stories_db_version: 3.0.16
web_stories_amp_version: 2.5.3
web_stories_cdn_url: https://wp.stories.google/static/19
web_stories_dev_mode: false
web_stories_theme_support: Disabled
web_stories_enabled_experiments: No experiments enabled
web_stories_libxml_version: 2.10.2 wpforms
version: 1.8.9.6
lite: September 21, 2022 at 5:46 pm
upload_dir: Writable
total_forms: 1
total_submissions: 3115Thank you. We can use this to try to reproduce your environment.
At first glance, I don’t see anything weird from the outside.
However, you will see in the screenshot you shared that there is an issue with your site that says “The REST API encountered an unexpected result”. That’s likely what’s causing the issue with Web Stories.
Please try temporarily disabling all plugins and switch to a different theme, then check if the issue still exists.
@swissspidy, Thanks for reply, I tried but its still not working,
In this screenshot you can see its removed from recommended section.
What is the issue with this Plugin.
didn’t reply?
What is the issue with this Plugin.
Most likely it is not an issue with this plugin, but caused by something else interfering with it. This could be coming from some unexpected output by another plugin or theme, like an error message for example, which then breaks the JSON.
It would be easiest to ask your site developer for help with a technical issue like this, as they can more easily identify and address the problem. So I’d recommend that.
If you are tech savvy you can also try this:
- Open the Web Stories editor
- Open your browser’s developer tools (Ctrl/Cmd + I or press F12)
- Switch to the Network tab and filter by XHR and “web-stories”, then try to save the story to trigger the issue. It should look like this: https://i.imgur.com/9C5B4l3.png
- Click on the entry that should have been added to the list after the click. Then select “Response”. It should look like this: https://i.imgur.com/mViRq6v.png
- Share a screenshot of what you’re seeing.
Finally solved it, It was Cloud flare issue.
Mentioned in screenshot below.
Thanks
Ashok
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