Failed to retrieve the order from Klarna.

  • Resolved pkvillanueva

    (@pkvillanueva)


    2 years, 2 months ago

    Hi,

    We received a lot of orders that had “Failed to retrieve the order from Klarna.” status and we’re wondering how it happened as there were no error logs produced from our end.

    We are using Klarna Checkout for WooCommerce (2.8.5), Klarna Order Management for WooCommerce (1.6.10) and WooCommerce (6.8.2) plugins to our site.

    How is it possible that an order in WooCommerce is created but not in Klarna?

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