Failed to process the payment

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @alexliii

    Thank you for reaching out to us, we are here to help.

    This error is encountered when the bank that provides the payment method or PayPal deny the payment. The plugin does not influence this behavior, it simply displays the notification that is being pushed by the PayPal payment server. If you want to have this declined transaction reviewed or investigated, please reach out to PayPal Merchant Technical Support. You will need to provide them with the transaction ID or Debug ID in order to do a review.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Failed to process the payment’ is closed to new replies.