Failed to Load Warning

  • Resolved thebarkacademy

    (@thebarkacademy)


    4 years, 1 month ago

    Hi,

    Since the latest update a few days ago, I’m seeing a warning in my PHP Error Log. The warning is happening repeatedly. Here is a sample:

    Warning: simplexml_load_file(): I/O warning : failed to load external entity “https://www.geoplugin.net/xml.gp?ip=35.166.118.46″ in /srv/htdocs/wp-content/plugins/user-activity-tracking-and-log/class-moove-activity-shortcodes.php on line 74

    Timestamp: 2020-10-08 07:13:43 UTC

    Stack Trace
    ———–
    1. simplexml_load_file(‘https://www.geoplugin.n…’)
    /srv/htdocs/wp-content/plugins/user-activity-tracking-and-log/class-moove-activity-shortcodes.php:74
    2. Moove_Activity_Shortcodes->get_location_details(‘35.166.118.46’)
    /srv/htdocs/wp-content/plugins/user-activity-tracking-and-log/controllers/class-moove-activity-controller.php:355
    3. Moove_Activity_Controller::moove_track_user_access_ajax(”)
    /wordpress/core/5.5.1/wp-includes/class-wp-hook.php:287
    4. WP_Hook->apply_filters(”, Array(1))
    /wordpress/core/5.5.1/wp-includes/class-wp-hook.php:311
    5. WP_Hook->do_action(Array(1))
    /wordpress/core/5.5.1/wp-includes/plugin.php:478
    6. do_action(‘wp_ajax_nopriv_moove_a…’)
    /wordpress/core/5.5.1/wp-admin/admin-ajax.php:191

    Context
    ——-
    URL : /wp-admin/admin-ajax.php
    Referer : https://thebarkacademy.com/product/kong-pudge-braidz-dog-toy/
    HTTP Method : POST
    HTTP Host : thebarkacademy.com
    HTTP Status : 200
    ajaxAction : moove_activity_track_pageview
    isSSL : Yes
    Current Filter : wp_ajax_nopriv_moove_activity_track_pageview
    Execution Time : 0.966 s
    Memory Usage : 70.56 MiB
    PHP SAPI : fpm-fcgi

    What should I do to correct this? My PHP Error Log is full of this.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    Hi @thebarkacademy

    Thanks for using our plugins.

    Can you please update both the free plugin (and the premium version if used) to the latest version?

    Does this resolve your issue?

    Hope this helps.
    Thanks

    Thread Starter thebarkacademy

    (@thebarkacademy)

    The plugin is Version 3.0.2. Is this the latest version? I’m still receiving the errors mentioned in my previous post.

    Plugin Author Moove Agency

    (@mooveagency)

    Hi @thebarkacademy,

    It seems your server couldn’t connect to the third party server to check the location by IP, we would recommend disabling the location feature by adding the following line to your functions.php

    add_action( 'uat_show_location_by_ip', '__return_false' );

    Hope this helps.

    Thread Starter thebarkacademy

    (@thebarkacademy)

    I added the line to my functions.php file per your suggestion. This caused my entire site to crash. Do you have any other suggestions?

    Thread Starter thebarkacademy

    (@thebarkacademy)

    I went back and looked at the line I added. There was a slight difference. My site is now working, but I am seeing a new PHP Error. This warning occurs when I view the activity log. See below:

    Warning: Illegal string offset ‘moove-activity-dtf’ in /srv/htdocs/wp-content/plugins/user-activity-tracking-and-log/class-moove-activity-actions.php on line 139

    Timestamp: 2020-10-20 23:40:11 UTC

    Stack Trace
    ———–
    1. Moove_Activity_Actions->uat_activity_screen_options_extension(”)
    /wordpress/core/5.5.1/wp-includes/class-wp-hook.php:287
    2. WP_Hook->apply_filters(”, Array(1))
    /wordpress/core/5.5.1/wp-includes/plugin.php:206
    3. apply_filters(‘uat_activity_screen_op…’, ”)
    /srv/htdocs/wp-content/plugins/user-activity-tracking-and-log/views/moove/admin/settings/activity_log.php:16
    4. include(‘/srv/htdocs/wp-content…’)
    /srv/htdocs/wp-content/plugins/user-activity-tracking-and-log/class-moove-activity-view.php:35
    5. Moove_Activity_View::load(‘moove.admin.settings.a…’, null)
    /srv/htdocs/wp-content/plugins/user-activity-tracking-and-log/controllers/class-moove-activity-controller.php:232
    6. Moove_Activity_Controller::moove_activity_menu_page(”)
    /wordpress/core/5.5.1/wp-includes/class-wp-hook.php:287
    7. WP_Hook->apply_filters(”, Array(1))
    /wordpress/core/5.5.1/wp-includes/class-wp-hook.php:311
    8. WP_Hook->do_action(Array(1))
    /wordpress/core/5.5.1/wp-includes/plugin.php:478
    9. do_action(‘toplevel_page_moove-ac…’)
    /wordpress/core/5.5.1/wp-admin/admin.php:259

    Context
    ——-
    URL : /wp-admin/admin.php?page=moove-activity-log
    Referer : https://thebarkacademy.com/wp-admin/
    HTTP Method : GET
    HTTP Host : thebarkacademy.com
    HTTP Status : 200
    isSSL : Yes
    Current Filter : toplevel_page_moove-activity-log, uat_activity_screen_options_extension
    Execution Time : 2.430 s
    Memory Usage : 77.86 MiB
    PHP SAPI : fpm-fcgi

    Plugin Author Moove Agency

    (@mooveagency)

    Hi @thebarkacademy ,

    Thanks for your patience on this.

    The reported issue is fixed in our latest version. Please update your plugin to version 3.0.4.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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