Failed to load the page with Cookiebost enabled

  • jbellogv

    (@jbellogv)


    4 years ago

    Good morning, a couple of days ago I installed the Cookiebot plugin on my website and from that moment the header is removed when loading the page and then returns to its position. If I deactivate the plugin it doesn’t happen to me. It is as if the lower information is loaded before the header. Can somebody help me. Thanks

    • This topic was modified 4 years ago by jbellogv.
    • This topic was modified 4 years ago by jbellogv.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Anonymous User 18245252

    (@anonymized-18245252)

    Hi @jbellogv

    My guess is that cookiebot is first blocking the header for some reason. Is it possible that this header makes use of a plugin or script that might set a cookie?

    I checked the cookies on your website and you have 1 unclassified cookie. You can manually add it to your cookiebot scanner. More information on this can be found here: https://support.cookiebot.com/hc/en-us/articles/360003735214-Unclassified-cookies-how-do-I-classify-them-manually-

    I also saw that your cookiebot script appears multiple times in the head of your website. I see both a script for manually loading and automatically loading the consent. If you are using the Cookiebot WP plugin, you do not need to add any scripts in your header. The plugin will do all that work for you.

    Hope this helps for you.

    Kind regards
    Wendy

    Thread Starter jbellogv

    (@jbellogv)

    Hey Wendy, thanks for the answer.
    The header is not the problem sorry for the confusion. It happens in the shop page too. Like making some mesh with the css and showing the page in some point without the css but in a few seconds refresh with the configuration ok.
    I only install the plugin, no manual install of the scripts. No idea why is in the header multiple times.
    I have no idea how I can fixed the problem.

Viewing 2 replies - 1 through 2 (of 2 total)
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