• Resolved Tarun Bansal

    (@tarunnbansal)


    The product edit page doesn’t load classic editor, even though i’ve tried activating and deactivateing the “Classic Editor” plugin.

    I’ve already tried clearing the cache of the site, but it doesn’t work.

    It’s an URGENT issues, please help ASAP.

    • This topic was modified 2 years, 1 month ago by Tarun Bansal.

    The page I need help with: [log in to see the link]

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  • Hi @tarunnbansal

    This problem is usually caused by a conflict with your theme or another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.`

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