• Resolved lucasmoont

    (@lucasmoont)


    Everytime I try sending a form in my contact page, I get the following error:

    – customerioforms.com/custom_forms/submit_snippet:1 Failed to load resource: the server responded with a status of 404 ()

    Tried everything I’ve found online and can’t get it fixed. Anyone who can help?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author pipdig

    (@pipdig)

    Hi @lucasmoont, the error message is not related to this plugin. It seems to be for a plugin named “custom_forms”. So the form you are using must be coming from that plugin, rather than this one. If you do want to use this plugin, you would place the shortcode from ‘Settings > Zendesk Form’ onto the page.

    Hopefully that helps to track down the issue.

Viewing 1 replies (of 1 total)
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