Failed to load resource: the server responded with a status of 403 (Forbidden)

Hi @voodoochill, the error message “Failed to load resource: the server responded with a status of 403 (Forbidden)” typically indicates that there is a permission issue or a restriction on accessing a particular resource on the server. This error can occur for various reasons, but it is often related to server configuration or security settings.

To troubleshoot this issue, you can try the following steps:

1. Disable Security Plugins or Firewall: If you have any security plugins or firewall settings enabled on your website, they might be blocking the resource you are trying to access. Temporarily disable these plugins or adjust the firewall settings to see if it resolves the issue. Remember to re-enable the security measures after troubleshooting.
2. Check Server Configuration: Verify that your server configuration allows access to the resource. Some servers have specific rules or restrictions in place that may prevent certain files or resources from being accessed. Contact your hosting provider or server administrator to check if there are any server-level restrictions causing the issue.
3. Clear Cache and Cookies:?Clear your browser cache and cookies to ensure that you are not loading a cached version of the resource that might be causing the error. Sometimes, outdated cache or cookies can interfere with the proper loading of resources.
4. Disable Cache Plugins:?Temporarily deactivate any cache plugins you have installed on your WordPress site. This can be done through the WordPress admin dashboard by navigating to the “Plugins” section and deactivating the cache plugin.

If none of these steps resolve the issue, it is recommended to reach out to your hosting provider or website developer for further assistance. They will have access to your server logs and can provide more specific guidance based on your server configuration.

I hope this helps! Let me know if you have any further questions.

Hi @voodoochill, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.

Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.