Failed to load resource: the server responded with a status of 400 (Bad Request)

  • Resolved juzapee

    (@juzapee)


    2 years, 1 month ago

    Hello,

    I have a problem on the checkout page. Everything seems to be ok when I fill up the details. However, when I press the “pay now” button an error occurs. System says that it can’t recognise any of my details (first name, last name, address etc.)

    When I inspect the page I can see an error:
    Failed to load resource: the server responded with a status of 400 (Bad Request) https://checkoutapi.svea.com/v2/checkout/confirmOrder.

    I have tried to disable all the other plugins than woocommerce and Svea.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author The Generation

    (@thegeneration)

    Hi,

    We’ve recently released a major update (2.0) which uses a lot more of WooCommerce built-in functionality which could be causing this issue. It’s hard to say exactly why this is happening but you could try switching the shortcode on the checkout page to “[woocommerce_checkout]” instead of “[svea_checkout]”. If that doesn’t help we’d need admin access to debug further.

    Best regards

    Thread Starter juzapee

    (@juzapee)

    Thank you for your reply. I actually have always had the [woocommerce_checkout] shortcode on the checkout page. Now I tried to change it to [svea_checkout] but it didn’t help.

    How can I give you admin access?

    Plugin Author The Generation

    (@thegeneration)

    Hi,

    I see. Please send admin login credentials to [email protected] and include “Svea checkout” in the subject.

    Best regards

    We are experiencing the same error message on our site, what was the cause of this issue?

    Plugin Author The Generation

    (@thegeneration)

    Hi,

    The error message appears inside the checkout and nothing that the plugin can affect really. Most of them are “false positives” and not an actual error but simply that some resources couldn’t be found on Sveas end.

    However, if you’re experiencing actual errors such as users not being able to continue with their purchase or similar please contact us ([email protected]) or Svea directly ([email protected]) with more details in order to investigate further.

    Best regards

Viewing 5 replies - 1 through 5 (of 5 total)
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