Failed to get backup job lock

  • Resolved KAPman

    (@kapman)


    3 years, 3 months ago

    My backup failed. The end of the log file read:

    0276.997 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 1000 files added on this batch (30.8 MB, 79338 files batched, 1001 (76884) added so far); re-opening (prior size: 39093.5 KB)
0000.000 (1) Opened log file at time: Fri, 26 Nov 2021 22:53:56 +0000 on https://walkinginfrance.info
0000.002 (1) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.65 WP: 5.8.1 PHP: 7.4.26 (cgi-fcgi, Linux cloud81.hostgator.com 4.19.150-76.ELK.el6.x86_64 #1 SMP Wed Oct 7 01:34:10 CDT 2020 x86_64) MySQL: 5.6.41-84.1 (max packet size=268435456) WPLANG: en_AU Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 52.2M | 54.5M) multisite: N openssl: OpenSSL 1.1.1l  24 Aug 2021 mcrypt: N LANG:  ZipArchive::addFile: Y
0000.066 (1) Free space on disk containing Updraft's temporary directory: 62156.6 MB
0000.070 (1) Requesting backup semaphore lock (92caac0c25de)
0000.073 (1) Lock option (updraft_lock_92caac0c25de, wp_options) failed to be created in the database (could already exist)
0000.074 (1) Failed to gain semaphore lock (92caac0c25de) - another resumption for this job is apparently already active
0000.074 (1) Failed to get backup job lock; possible overlapping resumptions - will abort this instance

    I would be grateful for any help

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter KAPman

    (@kapman)

    A PS to my previous post.

    I can backup the database, and I can backup the Themes, Plugins and Others, but I get the error when backing up the Uploads.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?
    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter KAPman

    (@kapman)

    Thanks Bryle.

    Here is a link https://pastebin.com/nSyX0Qai

    Keith

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi Keith,

    Apologies for the delay over the weekend.

    It shows that the process gets timed out while backing the uploads component. Possibly the server reaches the sever limit causing the process to halt. I would suggest you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files. To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 50mb or 25Mb, save your settings and run a new process.

    Thanks,
    Bryle

    Thread Starter KAPman

    (@kapman)

    Hi Bryle,

    No apologies needed.

    I reduced the split size to 25Mb, but it still crashed!

    This is the link to the new log https://pastebin.com/Xz5vRBHk

    Thanks for your help.

    Keith

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi Keith,

    The backup still gets timed out or killed even after reducing the archive to its lowest possible value.

    Please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Thanks,
    Bryle

    Thread Starter KAPman

    (@kapman)

    Hi Bryle,

    Thanks for your help.

    I will contact my server/host.

    Best wishes

    Keith

Viewing 7 replies - 1 through 7 (of 7 total)
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