• Resolved ftafnad

    (@ftafnad)


    Hi,

    Even when I try to regenerate, this message continues to appear. What is the solution to this problem?

    The page I need help with: [log in to see the link]

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  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @ftafnad,

    Thanks for reporting this; I don’t see the error you mentioned but I can see some connections error in Jetpack that might trigger the Boost problem.

    I see a 500 error upon trying to connect Jetpack to your site. The first thing to try is to increase the memory available to WordPress:
    https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    If that doesn’t work, can you check your error logs to see what exactly is going wrong? Your host can help you find them if you need help.

    Let me know what you turn up!

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi @ftafnad,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

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