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Hi there, @ysugie,

I’m not seeing Jetpack Boost being activated to your site at the moment. Could you please reactivate the plugin so we can take a look? Thanks!

I am also seeing some caching and security plugins installed in your site. Could you please temporarily deactivate them to see if the issue persists? If not, it means that there is a conflict with that specific plugin(s).

Let me know what you find out, and we’ll take it from there if necessary. Thanks!

Hello @ysugie,

Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Thank you.
i’ll try it

Great, @ysugie ??

Let me know how it goes and if you get stuck at any step, just let us know and we’ll be glad to help.

Cheers!

Hey @ysugie,

This is another follow-up to hear how it’s going and if you need more help. As mentioned, we close threads after one week or inactivity, and we want to be sure we’re not closing this one while you’re still in need of assistance. Let us know, thanks!