Hey! ??
@merlinscafebar – I see that you are already in contact with us via email and I have responded there. Let’s continue the conversation there.
@michaelleff, @mboudoir even if you’re both experiencing similar issues. To help keep track and investigate thoroughly, could you please each create your own support thread? It will allow us to give you personalized assistance and resolve your problems more efficiently. You can do that here.
@aryoldm as you’re the initiator of the thread, please let us know if you have any updates on our last request, either if you contacted us privately via email or if you want to share the site URL here.
Thank you!