Failed to generate Critical CSS

  • Resolved born2excite

    (@born2excite)


    3 years, 7 months ago

    I recently installed Jetpack Boost on my SiteGround staging site.

    Jetpack Boost has never been able to get the site score and never been able to generate Critical CSS. Please see the error message below:

    Whoops, something went wrong
Couldn't get the site score Retry
Timed out while waiting for metrics
    Failed to generate Critical CSS:
i.existsSync is not a function
Try again, or contact Jetpack Boost support for assistance.

    For information, I’m using PHP 7.4.16

    Can you please consider the cause and fix for this problem?

    Thanks,
    Julian

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author pyronaur (a11n)

    (@pyronaur)

    Hi there,
    Is your staging site online? What’s the URL?

    Can you post a list of currently active plugins?

    Thread Starter born2excite

    (@born2excite)

    Thanks for your help and quick reply, @pyronaur

    Yes, the staging site is online and the URL is:
    https://staging2.oohlalazouk.com/

    Active Plugins

    Admin Menu Editor
Akismet Anti-Spam
Cloudflare
Code Snippets
Disable Lazy Load
Easy WP SMTP
Forminator
Head, Footer and Post Injections
Jetpack Boost
Jetpack by WordPress.com
Loginizer
Media Library Folders for WordPress
Porto Theme – Functionality
Printful Integration for WooCommerce
SG Optimizer
VaultPress
WooCommerce
WooCommerce Shipping & Tax
WooCommerce Stripe Gateway
Wordfence Security
WP-Optimize - Clean, Compress, Cache
WPBakery Page Builder
YITH WooCommerce Ajax Search
YITH WooCommerce Wishlist

    Thank you,
    Julian

    Similar issue:
    Failed to generate Critical CSS:
    Failed to verify page at https://www.wewhoserved.com/user-list-item/?jb-generate-critical-css=83bcfcb96c

    Try again, or contact Jetpack Boost support for assistance.

    Plugin Author pyronaur (a11n)

    (@pyronaur)

    Hi, @paontheweb!
    Can you start a new thread? That seems to be a slightly different issue. When you post the thread – can you also include a list of your currently active plugins?

    Hello @born2excite,

    I am glad to help!

    To continue our troubleshooting, could you deactivate the Rocket Loader option from your Cloudflare, please?

    Then, clean the Cloudflare cache and wait some minutes before you retry the Jetpack Boost analysis again.

    If the issue with Jetpack Boost persists, please contact us back for further investigation.

    Let me know if you have any questions.

    My best regards,

    Thread Starter born2excite

    (@born2excite)

    Hello Michelle @deathlynotes

    After updating Jetpack Boost to version 1.0.3, the plugin can now generate Critical CSS.

    However, calculating the site score still does not work. I’m not really concerned so I have no need to continue troubleshooting this issue.

    I didn’t deactivate the Rocket Loader option in Cloudflare because as stated above, Jetpack Boost is now able to generate the critical CSS. Which is all I was really interested in.

    Thanks for your help, I appreciate your time and effort.

Viewing 6 replies - 1 through 6 (of 6 total)
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