Failed to generate Critical CSS

  • Resolved maxfrederick2

    (@maxfrederick2)


    2 years, 6 months ago

    Hi I see a lot of people are having the same error but for different reasons. I am not sure what I causing this issue for me. Any help would be appreciated.

    ERROR MESSAGE
    Failed to generate Critical CSS
    Hmm, looks like something went wrong. We’re still seeing an unexpected error. Please reach out to our support to get help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hello @maxfrederick2,

    I’m sorry to hear about the trouble, but thanks for reaching out.

    Jetpack Boost’s CSS generator relies on a GET parameter to identify CSS generation attempts, looks like one of your plugins is causing the error.

    The quickest way to figure out if something is interfering is to test for a theme or plugin conflict.

    I know it’s less than ideal, but could you please try the following:

    – Temporarily deactivate all the site’s plugins except for Jetpack and clear your browser’s cache. Then try to generate the Critical CSS again. If the Jetpack Boost runs correctly, then we’ll know that another plugin is conflicting here. You can re-enable your plugins one by one, trying to generate the Critical CSS in between, until you find the one causing the conflict. You can leave it disabled or reach out to the plugin developer for a fix.

    – If disabling plugins doesn’t help, it may be the theme. Please try temporarily switching your theme to a WordPress default theme like Twenty Twenty-One. Then try to generate the Critical CSS again. If the Jetpack Boost runs correctly, then you know it’s a problem with the theme, and you can reach out to the theme developer for a fix.

    Hope that’s all clear! Let me know how you get on and we’ll take it from there if necessary.

    Thread Starter maxfrederick2

    (@maxfrederick2)

    Hi @erania-pinnera

    So I have narrowed it down to two plugins that are causing it. Its elementor (which I was very surprised) and our age verify plugin. I didn’t think these would conflict but they are the only two when I deactivate that the css can generate. Is there a way to change settings somewhere so these are compatible?

    Much appreciated for your help.

    Hey @maxfrederick2

    You need to contact the plugin’s developer for further assistance since we do not provide third-party plugins and themes support.

    Let me know if you have any questions.

    My best regards,

    Michelle

Viewing 3 replies - 1 through 3 (of 3 total)
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