• The below message occurs each time i try to generate CSS. First time it ever happened.

    Failed to generate Critical CSS

    Hmm, looks like something went wrong. We’re still seeing an unexpected error. Please reach out to our support to get help.

    Error: Cannot read properties of undefined (reading ‘1’)

    • This topic was modified 2 weeks ago by James Huff. Reason: link moved to proper field

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hey there – Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Apart from this could you please confirm if you have any other plugin installed on your site for site performance or if your hosting provider provide any in-built site performance feature for the site?

    Thread Starter cfrost

    (@cfrost)

    Thanks for getting back to me. My site is The only other site performance plug-in that I am using is WP Optimize. I have had both running together with no issues until late.

    • This reply was modified 2 weeks ago by James Huff. Reason: link moved to proper field in OP
    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @cfrost,

    Thanks for the follow-up. This type of error is generally generated by a plugin conflict. Can you please temporarily deactivate all your plugins and check if the problem gets fixed that way? If it works, then reactivate each plugin one by one to find out which one is causing problems.

    If you don’t want to do these tests on your live site, many hosts provide a staging service, where you can do testing without affecting the live site. You can ask your host about this. If they don’t give you a staging site, you could try WP Staging or Duplicator:

    ****

    Alternatively, you can use the Health Check plugin to do this test (the plugin requires using the Twenty-Twenty theme):

    Once you’ve installed and activated the plugin, you can go to DashboardHealth Check to see various details about your site and server. Select the Troubleshooting tab and then click Enable Troubleshooting to automatically disable all plugins and add a new Troubleshooting Menu item in the toolbar at the top of the wp-admin dashboard. 

    From here, you can enable and disable plugins and change the theme for you, but without affecting normal visitors to your site. 

    ****

    Hope that’s all clear!, Let me know what you find out, and we’ll take it from there if necessary.

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @cfrost,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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