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Resolved dev45456
(@dev45456)

2 years, 9 months ago

Hello,
I have a weird problem with my order on Woocommerce.

I cannot download the Label via actions neither can I see the buttons reading : Label / Tracking.

This just for this specific order and I cannot figure out why. Could it be because today is a holiday in Europe (I also registered this day as holiday in the woocommerce settings)

Thanks
Viewing 5 replies - 1 through 5 (of 5 total)
(@maykato)
Hello,
Are you using a plugin that generates shipping labels?
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Thread Starter
dev45456
(@dev45456)
2 years, 9 months ago
Hey thanks for the fast answer!
There you go .

### WordPress Environment ###

WordPress address (URL): https://bonculina.se
Site address (URL): https://bonculina.se
WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 4 GB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Microsoft-IIS/8.5
PHP Version: 7.4.1
PHP Post Max Size: 64 MB
PHP Time Limit: 30000
PHP Max Input Vars: 5000
cURL Version: 7.67.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.30-log
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.3
WC Database Prefix: wp_
Total Database Size: 184.85MB
Database Data Size: 150.59MB
Database Index Size: 34.26MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
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wp_snp_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_trp_dictionary_en_us_sv_se: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_trp_gettext_en_us: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_trp_gettext_sv_se: Data: 1.52MB + Index: 0.69MB + Engine InnoDB
wp_trp_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_trp_original_strings: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 1.44MB + Index: 0.20MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_w3tc_cdn_pathmap: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_w3tc_cdn_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 2.52MB + Index: 1.08MB + Engine InnoDB
wp_wc_order_stats: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.03MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdap_backups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wdap_collection: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_exported_csv_items: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 3.52MB + Index: 2.00MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.19MB + Index: 0.25MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 161
boxzilla-box: 1
bp-email: 15
custom_css: 2
customize_changeset: 19
elementor_library: 1
ic_mega_menu: 2
language_switcher: 2
mc4wp-form: 1
nav_menu_item: 21
page: 23
post: 2
postman_sent_mail: 1
product: 96
revision: 128
shop_coupon: 14
shop_order: 1185
shop_order_refund: 17
shortcoder: 2
snp_ab: 1
snp_mail_log: 8846
snp_popups: 1
sp_easy_accordion: 5
um_directory: 1
um_form: 3
user_request: 1
wp_global_styles: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (52) ###

a3 Lazy Load: by a3rev Software – 2.5.0
All-in-One WP Migration With Import: by ServMask – 6.77
All In One WP Security: by All In One WP Security & Firewall Team – 4.4.12
Async JavaScript: by Frank Goossens (futtta) – 2.21.08.31
Contact Form 7: by Takayuki Miyoshi – 5.5.6.1
Custom Fonts: by Brainstorm Force – 1.3.5
Custom Product Tabs WP All Import Add-on: by YIKES
Inc. – 2.0.4

Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
Duplicator: by Snap Creek – 1.4.6
Easy Accordion: by ShapedPlugin – 2.1.14
EWWW Image Optimizer: by Exactly WWW – 6.5.2
Facebook for WooCommerce: by Facebook – 2.6.15
Font Awesome: by Font Awesome – 4.1.1
Site Kit by Google: by Google – 1.75.0
Insight Core: by InsightStudio – 1.6.5
WPBakery Page Builder: by Michael M - WPBakery.com – 6.1
Klarna Checkout for WooCommerce: by Krokedil – 2.8.1
Klarna Order Management for WooCommerce: by klarna
krokedil – 1.6.10

Klarna Payments for WooCommerce: by krokedil
klarna
automattic – 2.10.0

Loco Translate: by Tim Whitlock – 2.6.2
LoginPress - Customizing the WordPress Login Screen.: by WPBrigade – 1.6.0
Mailchimp for WooCommerce: by Mailchimp – 2.6.2
Smart Slider 3: by Nextend – 3.5.1.7
TranslatePress - Multilingual: by Cozmoslabs
Razvan Mocanu
Madalin Ungureanu
Cristophor Hurduban – 2.2.8

Mediastrategi Unifaun Online Shipping: by Mediastrategi Sverige AB – 1.3.13
Mediastrategi Unifaun Online Delivery Dates Adaptation: by Mediastrategi Sverige AB – 1.0.0
Mediastrategi Unifaun Online Door Code: by Mediastrategi Sverige AB – 1.0.0
Unifaun Online Delivery Extended: by Ciklum Pvt. Ltd – 1.0.0
Mediastrategi WooCommerce Shipping-Zone Zip-Code Importer: by Mediastrategi Sverige AB – 1.0.0
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.12

User Role Editor: by Vladimir Garagulya – 4.62
W3 Total Cache: by BoldGrid – 2.2.1
WC4BP Premium: by ThemeKraft – 3.4.6
WPC Product Bundles for WooCommerce (Premium): by WPClever – 6.2.1
WPC Smart Quick View for WooCommerce: by WPClever – 2.9.0
Payment Plugins for Stripe WooCommerce: by Payment Plugins
[email protected] – 3.3.21

WooCommerce Breadcrumbs: by Anthony Hortin – 1.0.8
WooCommerce Create Customer on Order: by cxThemes – 1.36
WooCommerce Delivery Area Pro Extension: by Ciklum Pvt. Ltd. – 1.0.0
Woocommerce Delivery Area Pro: by flippercode – 2.0.8
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.9
Booster for WooCommerce: by Pluggabl LLC – 5.5.9
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.5
WooCommerce Shipment Tracking: by WooCommerce – 1.6.22
WooCommerce Shop as Customer: by cxThemes – 2.16
WooCommerce: by Automattic – 6.5.1
Yoast SEO: by Team Yoast – 19.0
WP All Import: by Soflyy – 3.6.7
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.5
WP Mail SMTP: by WPForms – 3.4.0
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.6

Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.7

### Inactive Plugins (21) ###

Autoclear Autoptimize Cache: by Theme Surgeons – 2.1.1
Autoptimize: by Frank Goossens (futtta) – 3.0.4
Conversios.io - Google Analytics and Google Shopping plugin for WooCommerce: by Tatvic – 4.7.4
CSS JS Manager, Async JavaScript, Defer Render Blocking CSS: by Pi Websolution – 2.4.40
Custom Buttons for WooCommerce: by Puri.io – 1.2.2
Disable Gutenberg: by Jeff Starr – 2.7
Fatal Error Notify: by Very Good Plugins – 1.4.5
Invisible reCaptcha: by Mihai Chelaru – 1.2.3
ManageWP - Worker: by GoDaddy – 4.9.13
Ninja Popups: by ArsCode – 4.6.2
Olevmedia Shortcodes: by Olevmedia – 1.1.9
Pixel Manager for WooCommerce: by SweetCode – 1.17.7
Shortcoder: by Aakash Chakravarthy – 5.7
Site Offline: by Chandra Shekhar Sahu – 1.5.1
Smush: by WPMU DEV – 3.9.11
Wonder Video Embed: by Magic Hills Pty Ltd – 1.8
WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.5
WPC Product Bundles for WooCommerce: by WPClever – 6.3.2
WP Database Backup: by Prashant Walke – 5.8.3
WP File Manager: by mndpsingh287 – 7.1.5
WP Rollback: by Impress.org – 1.7.1

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: object-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: SEK (kr)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #117 - /butiken/
Cart: #118 - /kundvagn/
Checkout: #119 - /kassa/
My account: #120 - /my-account/
Terms and conditions: #3754 - /allmanna-villkor/

### Theme ###

Name: TM Organik Child Theme
Version: 1.0
Author URL: https://thememove.com/
Child Theme: ?
Parent Theme Name: TM Organik
Parent Theme Version: 2.9.5
Parent Theme Author URL: https://thememove.com
WooCommerce Support: ?

### Templates ###

Overrides: tm-organik/woocommerce/archive-product.php
tm-organik/woocommerce/content-product-cat.php
tm-organik/woocommerce/content-product.php
tm-organik/woocommerce/global\quantity-input.php
tm-organik/woocommerce/global\wrapper-end.php
tm-organik/woocommerce/global\wrapper-start.php
tm-organik/woocommerce/loop\add-to-cart.php
tm-organik/woocommerce/loop\loop-end.php
tm-organik/woocommerce/loop\loop-start.php
tm-organik/woocommerce/loop\orderby.php
tm-organik/woocommerce/loop\pagination.php
tm-organik/woocommerce/loop\result-count.php
tm-organik/woocommerce/loop\sale-flash.php
tm-organik/woocommerce/notices\error.php
tm-organik/woocommerce/notices\notice.php
tm-organik/woocommerce/notices\success.php
tm-organik/woocommerce/single-product\meta.php
tm-organik/woocommerce/single-product\related.php
tm-organik/woocommerce/single-product\sale-flash.php
tm-organik/woocommerce/single-product\short-description.php
tm-organik/woocommerce/single-product\tabs\tabs.php
tm-organik/woocommerce/single-product\up-sells.php
tm-organik/woocommerce/single-product.php

### Klarna Checkout Request Log ###

2022-06-04 14:57:07: KCO get order
Response code: 405
Response message: {"error_code":"HTTP_ERROR","error_messages":[""],"correlation_id":"3be23ce0-3776-43b7-b191-ae038e51b466","service_version":"SNAPSHOT"}
Correlation ID: 3be23ce0-3776-43b7-b191-ae038e51b466

2022-06-04 14:57:02: KCO get order
Response code: 405
Response message: {"error_code":"HTTP_ERROR","error_messages":[""],"correlation_id":"ffd22dc6-2b63-4d83-b2c4-e89622d48b0c","service_version":"SNAPSHOT"}
Correlation ID: ffd22dc6-2b63-4d83-b2c4-e89622d48b0c

2022-06-03 05:06:05: KCO get order
Response code: 404
Response message: 
Correlation ID:

2022-06-02 17:31:43: KCO get order
Response code: 404
Response message: 
Correlation ID:

2022-06-02 17:02:58: KCO get order
Response code: 404
Response message: 
Correlation ID:

2022-06-02 09:36:48: KCO get order
Response code: 405
Response message: {"error_code":"HTTP_ERROR","error_messages":[""],"correlation_id":"bb75f139-2778-4130-b434-4e01a1d3adcd","service_version":"SNAPSHOT"}
Correlation ID: bb75f139-2778-4130-b434-4e01a1d3adcd

2022-05-31 14:40:01: KCO get order
Response code: 404
Response message: 
Correlation ID:

2022-05-31 14:36:38: KCO get order
Response code: 404
Response message: 
Correlation ID:

2022-05-30 12:21:15: KCO get order
Response code: 404
Response message: 
Correlation ID:

2022-05-30 12:21:01: KCO get order
Response code: 404
Response message: 
Correlation ID:

2022-05-30 01:33:08: KCO get order
Response code: 404
Response message: 
Correlation ID:

2022-05-29 17:44:16: KCO get order
Response code: 404
Response message: 
Correlation ID:

2022-05-29 16:05:10: KCO get order
Response code: 404
Response message: 
Correlation ID:

2022-05-29 09:19:50: KCO get order
Response code: 405
Response message: {"error_code":"HTTP_ERROR","error_messages":[""],"correlation_id":"1640a0d9-cd47-45b7-9f02-1496e72bf0f9","service_version":"SNAPSHOT"}
Correlation ID: 1640a0d9-cd47-45b7-9f02-1496e72bf0f9

2022-05-29 09:19:46: KCO get order
Response code: 405
Response message: {"error_code":"HTTP_ERROR","error_messages":[""],"correlation_id":"479e3ab0-76ab-432d-b218-c114e9c12f90","service_version":"SNAPSHOT"}
Correlation ID: 479e3ab0-76ab-432d-b218-c114e9c12f90

### Klarna Payments Request Log ###

2022-06-06 08:17:33: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-06 08:17:33: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-06 08:17:30: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-06 08:17:29: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-06 08:17:13: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-06 08:17:09: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-06 08:17:05: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-06 07:24:50: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-06 07:24:49: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-05 19:51:40: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-05 16:13:34: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-05 16:13:29: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-05 16:13:28: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-05 07:13:15: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

2022-06-05 07:13:14: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:

### Klarna Countries ###

Production Countries: No countries selected
Test Countries: No countries selected

### Action Scheduler ###

Canceled: 1
Oldest: 2022-05-27 14:38:30 +0200
Newest: 2022-05-27 14:38:30 +0200

Complete: 1,448
Oldest: 2022-05-06 14:29:33 +0200
Newest: 2022-06-06 13:20:03 +0200

Pending: 4
Oldest: 2022-06-06 16:49:42 +0200
Newest: 2022-06-07 12:23:03 +0200

### Status report information ###

Generated at: 2022-06-06 13:44:08 +02:00
MayKato
(@maykato)
2 years, 9 months ago
Hi @dev45456
The first thing I noticed by looking at your system status is the database version. You’ll wan to update it so it matches your current WooCommerce version.
WC Database Version: 5.5.3
I’d first recommend making a backup of your site, and then update your database from WooCommerce > Status > Tools. Once that’s done, check to see if the issue disappears.
For the shipping label plugin, since you have a quite long list of active plugins, I can’t tell which plugin this feature is coming from. But you can deactivate plugins one by one to find out. Once identified, I’d recommend contacting the plugin developer and request assistance for this issue.
Thread Starter
dev45456
(@dev45456)
2 years, 9 months ago
Hey,
I updated it but the problem is still there. I have been in contact to get the right plugin. Any other suggestions to resolve the problem?
Plugin Support
Daniyal Ahmed (a11n)
(@daniyalahmedk)
2 years, 9 months ago
Hi there,
Thanks for getting back to us.
Can you please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Best,
Viewing 5 replies - 1 through 5 (of 5 total)
The topic ‘Failed to find shipping labels for orders xxxx.’ is closed to new replies.
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