Failed to download assets

  • Resolved boccaacesso

    (@boccaacesso)


    2 years, 5 months ago

    Hi

    I had the visual composer working with no issues. I updated to v45.1 and when I try to edit or create a page with visual composer, it starts downloading assets with the message:
    Downloading assets 1 of 15
    Don’t close this window while the download is in progress

    But the download fails with the message:
    Oops … Something Went Wrong
    WordPress Error: could not create directory

    The isn’t any errors in the browser console. I only have a FTP access to the hosting server, but the wp-content/uploads folder and all the folders in wp-content/uploads/visualcomposer-assets have write permissions.

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  • Plugin Support Rohan Khandeparkar

    (@rohanvc)

    Hi,

    Apologies for the inconvenience caused. Can you please navigate to: Visual Composer -> Settings -> System status, to check if there are any errors displayed there?

    Thanks,

Viewing 1 replies (of 1 total)
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