• I have run an export from our current WordPress.com site and trying to import into a www.remarpro.com site hosted as a WordPress App Service in Azure. I believe the underlying OS is Windows/IIS.

    The export contains eight WXR (.xml) files.
    On a fresh www.remarpro.com site, I import the first XML file.
    If do not select DO NOT select “Download and import file attachments” the first import completes and all posts and users are created.

    Problem 1:
    When I run the import against the next XML file, I get the following error repeated for every user:

    Failed to create new user for Fred Smith. Their posts will be attributed to the current user.

    All the posts from the second file have their author set to the admin user.

    Problem 2:
    If I try the same process with the “Download and import file attachments” checked, then I get an 500 error.
    However the same behaviour as problem 1 is observed where subsequent posts are assigned to the admin user.

    I have tried bumping up the php settings as follows with no luck:
    memory_limit=256M
    upload_max_filesize=50M
    post_max_size=50M
    max_execution_time=300
    max_input_time=300

    Need help please.

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  • Thread Starter asayer

    (@asayer)

    On advice, I contacted support who were post helpful.
    They advised that on subsequent imports, the users need to the mapped to an existing user. Although painful to do with a large number of users it was successful.

    However there was a trick that enabled you to auto map the users correctly by using the web browsers debug console and executing the code on.

    https://gist.github.com/webercoder/2870698

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