Failed to connect to HubSpot, Try to reconnect or please contact us!

  • Resolved Dominic Heselmans

    (@better-world-webdevelopment)


    3 years ago

    Hi,

    When trying to connect to Hubspot we are redirected to the connection page page=hubwoo&hubwoo_tab=hubwoo-overview&hubwoo_key=connection-setup and we receive the message “Failed to connect to HubSpot, Try to reconnect or please contact us!”

    We’ve tried to connect multiple times.

    How do we proceed?

    Thank you for your time and help.

    Kind regards,
    Dominic

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author MakeWebBetter

    (@makewebbetter)

    Hello,

    The error shows that there is an issue with the Hubspot portal connection. Please try to reconnect after clearing the site and server’s cache. If there is any cache plugin activated, please deactivate it temporarily before connecting the portal.

    Thanks,

    Thread Starter Dominic Heselmans

    (@better-world-webdevelopment)

    Hi,

    We emptied server cache and website cache.
    We keep getting the same error message.

    How do we proceed?

    Thank you for the help

    Plugin Author MakeWebBetter

    (@makewebbetter)

    Hello,

    Our plugin is conflicting with one of the plugin installed on your site, which is blocking the connection of the plugin to HubSpot.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
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