Failed to connect to FTP Server with correct credentials

  • When I try to update the plugins on my website, WordPress asks me for my FTP password and username. When I type in my password, it constantly comes back with the message “Failed to connect to FTP Server flaia.org:21”. I am 100% positive that my FTP credentials are correct.

    I am using GoDaddy to host my website with an SFTP connection on Port 22. How can I fix this???

Viewing 5 replies - 1 through 5 (of 5 total)
  • thebigtine

    (@josephbydesign)

    try FTP in port 21

    Thread Starter mruttenburg

    (@mruttenburg)

    How do I do that?

    thebigtine

    (@josephbydesign)

    put your ftp info into your config.php like so:

    define( 'FTP_USER', 'username' );
define( 'FTP_PASS', 'password' );
define( 'FTP_HOST', 'ftp.example.org:21' );

    Thread Starter mruttenburg

    (@mruttenburg)

    Joseph,

    Can you do this for me if I send you my account information? I do not know where my config.php is.

    thebigtine

    (@josephbydesign)

    As much as I would love to do it for you, for me to do this you would have to send me your FTP details, and that is NOT A GOOD IDEA as I, and everyone else would have access to all your files. What I can do is tell you where wp-config.php is ?? It is in the root folder of your WordPress installation. So if you can access via ftp on a desktop client, such as Filezilla, or via your file manager in your hosting control panel, then it would be right there in the root.

Viewing 5 replies - 1 through 5 (of 5 total)
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