Failed to add user – 400

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  • Thread Starter peacelovetravel

    (@peacelovetravel)

    Screenshot: https://www.heilsubankinn.is/wp-content/uploads/2020/06/opt-in.jpg

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hello Peacelovetravel,

    Thanks for reaching out to us, sorry to hear you are having some trouble with this issue.

    If it says “failed to add to …”, something has stopped the customer from being added to your email list. This could be

    You have a double opt-in checked, and the customer declined to be added to the list
    The customer is already a part of your list
    There has been an issue on your email provider’s side (if so, please contact your provider’s support)

    I tried to sign up to your pages twice and I was able to receive an email that asked me “Please confirm registration / Click here to confirm your listing.” (atleast that is what Google translate told me.)

    I would recommend trouble shooting the above issues and checking to see if that solves the issue.

    Feel free to reach out to us again if you have any issues.

    All the best.

    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Peacelovetravel,

    I am going to mark this as “resolved” but if you have any more issues, feel free to reach out to us again.

    All the best.

Viewing 3 replies - 1 through 3 (of 3 total)
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