Failed restore

Hello @memdds ,

The error came up during the restoration process:

“[ERROR] [2024-09-16 20:57:27] Error message: Maximum execution time of 60 seconds exceeded”

It means that the backup process encountered a timeout limit within your Apache configuration and was canceled by the web server.

Timeout in Apache is not the same as max_execution_time and it seems to be set around 60 seconds on your server.

You need to adjust its value in your virtual host or global configuration and restart Apache, once you do that our backup plugin will be working properly.

Let me know if that resolves your issue ??
Thank you!

Hey @memdds .

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

Kind regards

We’ve reached out to our web host. Changing server settings would require us to move to a dedicated server and pay more for web hosting. Is there any other troubleshooting we can do? You plugin worked for us in our current server environment until we did a major website overhaul.