Failed opening required errors

  • Resolved stlecho

    (@stlecho)


    3 years, 9 months ago

    I’ve recently upgraded to Elementor v3.1.0 on WordPress 5.6.0 and I’m my logs I see a lot of “Failed opening required” errors appearing. I’ve already tried to re-install Elementor and deactivate linked plugins a couple of times, but the same errors keep on appearing.

    How could this be solved please ?

    Fatal error: require(): Failed opening required '/var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-content/plugins/elementor/core/schemes/base.php'

    [31-Jan-2021 16:11:34 UTC] PHP Fatal error:  require(): Failed opening required '/var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-content/plugins/elementor/core/common/modules/connect/apps/connect.php' (include_path='.:') in /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-content/plugins/elementor/includes/autoloader.php on line 294
[31-Jan-2021 16:11:34 UTC] PHP Stack trace:
[31-Jan-2021 16:11:34 UTC] PHP   1. {main}() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-admin/admin-ajax.php:0
[31-Jan-2021 16:11:34 UTC] PHP   2. require_once() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-admin/admin-ajax.php:22
[31-Jan-2021 16:11:34 UTC] PHP   3. require_once() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-load.php:37
[31-Jan-2021 16:11:34 UTC] PHP   4. require_once() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-config.php:77
[31-Jan-2021 16:11:34 UTC] PHP   5. do_action() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-settings.php:557
[31-Jan-2021 16:11:34 UTC] PHP   6. WP_Hook->do_action() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-includes/plugin.php:484
[31-Jan-2021 16:11:34 UTC] PHP   7. WP_Hook->apply_filters() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-includes/class-wp-hook.php:311
[31-Jan-2021 16:11:34 UTC] PHP   8. Elementor\Plugin->init() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-includes/class-wp-hook.php:287
[31-Jan-2021 16:11:34 UTC] PHP   9. Elementor\Plugin->init_components() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-content/plugins/elementor/includes/plugin.php:531
[31-Jan-2021 16:11:34 UTC] PHP  10. Elementor\Core\Admin\Admin->__construct() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-content/plugins/elementor/includes/plugin.php:632
[31-Jan-2021 16:11:34 UTC] PHP  11. Elementor\Plugin->init_common() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-content/plugins/elementor/core/admin/admin.php:675
[31-Jan-2021 16:11:34 UTC] PHP  12. Elementor\Core\Common\App->init_components() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-content/plugins/elementor/includes/plugin.php:645
[31-Jan-2021 16:11:34 UTC] PHP  13. Elementor\Core\Common\Modules\Connect\Module->__construct() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-content/plugins/elementor/core/common/app.php:64
[31-Jan-2021 16:11:34 UTC] PHP  14. spl_autoload_call() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-content/plugins/elementor/core/common/modules/connect/module.php:61
[31-Jan-2021 16:11:34 UTC] PHP  15. Elementor\Autoloader::autoload() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-content/plugins/elementor/core/common/modules/connect/module.php:61
[31-Jan-2021 16:11:34 UTC] PHP  16. Elementor\Autoloader::load_class() /var/www/vhosts/vbsdebrongooik.be/httpdocs/wp-content/plugins/elementor/includes/autoloader.php:330
    • This topic was modified 3 years, 9 months ago by stlecho.
Viewing 1 replies (of 1 total)

  • Hi,

    Thank you for contacting us and for providing information.

    We sincerely apologize for the delayed response. We have been experiencing a higher than usual volume of tickets.

    In order to provide you with a proper solution and as a first essential troubleshooting step, please make sure that your website is using the latest versions of Elementor (3.1.1) and Elementor Pro (3.0.10) after making a backup of your website.

    Also, make sure your WP site meets the basic requirements recommended for Elementor. You can check this in your WP Dashboard > Elementor > System Info. If needed, you can kindly ask your hosting provider to make eventual necessary changes for you: https://docs.elementor.com/article/38-requirements

    I apologize for any inconvenience and I will be looking forward to hearing back from you.
    Kind Regards,

    Gil

Viewing 1 replies (of 1 total)
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