• Resolved tomucho

    (@tomucho)


    Hi,

    I am not able to downlaod the backup.
    When I try to download them it says “failed – Network error”

    Do you know how can I fix this?

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    It is possible that the backup no longer exists or could be connectivity issue.

    As a workaround you can download the backups directly from your backup folder storage. This is by default stored in the “wp-content/updraft” folder or if you have a remote storage you can visit the backup folder directly.

    Thanks,
    Bryle

    Thread Starter tomucho

    (@tomucho)

    Bryle,
    Thanks I was able to download the backup through “wp-content/updraft” folder.

    I tried it through remote storage but somehow it takes too long and never seems to end.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)
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