Failed Migration

  • Resolved saprotsenko

    (@saprotsenko)


    1 year, 10 months ago

    Hi there, my backup restore/migration failed right at the beginning of the import. Maybe a few lines appeared and it failed right away. Unfortunately no other information I can provide as it happened almost instantly?

    I am migrating from a Hostinger server to Microsoft Azure.

    Code is: BMI-UnBzqjEB-83584

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @saprotsenko ,

    It seems that there were problems downloading the backup file from the remote location. Please upload the backup file manually to the destination site and run restore then. You can both download and upload backups from the plugin section “Manage & Restore Backup(s)”.

    You could also make sure that the backup storage folder is writable / has proper permissions.

    Please let me know if this resolved your issue.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hey @saprotsenko ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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