Failed create Setup Intent while saving a card

  • Resolved magichat

    (@magichat)


    4 years, 1 month ago

    WC latest with WC Subscription and WC Membership.
    Any thoughts on what is going on? No CC transactions (saving or paying) are being completed.

    2021-02-24T21:54:18+00:00 DEBUG 
====Stripe Version: 4.9.0====
====Start Log====
Failed create Setup Intent while saving a card.
====End Log====

2021-02-24T21:54:18+00:00 DEBUG 
====Stripe Version: 4.9.0====
====Start Log====
Response: stdClass Object
(
    [error] => stdClass Object
        (
            [message] => A source must be attached to a customer to be used as a <code>payment_method</code>.
            [param] => payment_method
            [type] => invalid_request_error
        )

)

====End Log====
    • This topic was modified 4 years, 1 month ago by magichat.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @magichat ,

    I understand this must be annoying.

    Can you please confirm that this happens only when you are purchasing a subscription or membership products?

    If you can checkout properly with simple/any default WooCommerce product types then we need to check the issue for the two mentioned extensions.

    In that case, please create a ticket on WooCommerce.com so that our engineers can help you further.

    Thank you ??

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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