Fail to send activation /reset password mail to user

  • Resolved howardlie

    (@howardlie)


    9 years, 2 months ago

    Hello, I have a wordpress site. My problem is whenever new user registered to my site, they are told to click on activation link sent to their mail but they did not receive any mail from my site. so I tried to use reset password service that send reset password link to my mail. but when I clicked on “send activation mail” button it appear “The e-mail could not be sent.
    Possible reason: your host may have disabled the mail() function…”
    however, resetting admin password is working,only when resetting non-admin user password not working

    My site is using SSL and hosted on nginx server (using cloudflare too) with CloudLinux server OS (Shared hosting)

    is there any way to fix this?
    Please help me

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello,

    It’s a common problem, most servers and public shared plans (cheap ones, even VPSes), have php mail function disabled because many spammer bots tried it before.

    On a VPS like you mention, it requires quite good skills to use MX ports or SMTP ones (you must create a new mail server with open ports, ports not closed by CloudFlare later).

    After, to go fast, in general i use a WordPress plugin with a good mail provider like MailChimp or Mailjet. This automatically reroutes emails sent by WordPress to their own SMTP, and delivers to people (IF list of email IS LEGIT). (If not, you’ll be banned soon too).

    Hope it helps,

    Thread Starter howardlie

    (@howardlie)

    can I use MailChimp to send user’s reset password mail?

    thanks so much

    Yes, but not like if you lost pass now. It needs to setup the free plugin beforehand.

    Mailchimp like “most” good email providers have WP plugins to manage all emails – it includes triggered emails like lost pass email so on.

    If not enough, there are later API that can be called instant and on demand for every fancy.

    Thread Starter howardlie

    (@howardlie)

    wait! I fixed it by using Mandrill Apps ! thanks to your help.
    Much appreciated and very helping

    yup mandrill is kinda the big api of mailchimp, i use it on some vpses.
    you’re welcome, you solved it yourself.

    [resolved]

Viewing 5 replies - 1 through 5 (of 5 total)
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