• We updated the BSK PDF Manager from 3.0.1 to 3.1.2 (free version)
    However, the end-user fails to upload new PDF.

    It seems
    – your free version does not have thumbnail_id inside the table – bsk_pdf_manager_pdfs
    – In the version 3.1.2, classes/dashboard/pdf.php (line 874) , it tries to insert the thumbnail_id into the table, and causes fail to insert into the database

            $pdf_data['thumbnail_id'] = 0;
            $pdf_data_format['thumbnail_id'] = '%d';
            if ( isset( $data['bsk_pdf_manager_thumbnail_id'] ) ){
                            $pdf_data['thumbnail_id'] = intval( sanitize_text_field($data['bsk_pdf_manager_thumbnail_id']) );
                    }

    Please help/advise.

    Thank you.

    • This topic was modified 3 years ago by George.
    • This topic was modified 3 years ago by George.
    • This topic was modified 3 years ago by George.
    • This topic was modified 3 years ago by George.
Viewing 1 replies (of 1 total)
  • Plugin Author bannersky

    (@bannersky)

    Hi George,

    We tested well with 3.1.2 and 3.1.3 and all cannot duplicate the error.

    Did you mean cannot insert from the Media Library? The feature is only supported in the Pro version, we have text there to describe this.

    If you meant you cannot insert PDF from “Your Computer”, then could you give us temporary access to your Dashboard and we will test it there?

    As we don’t come here frequently so the best way to get help is contact us: https://www.bannersky.com/contact-us/

Viewing 1 replies (of 1 total)
  • The topic ‘Fail to add new PDF in version 3.1.2’ is closed to new replies.