Fail Add to Car

  • Resolved jecs

    (@jecs)


    9 months, 3 weeks ago

    Hello, I had to deactivate the plugin, the product that I placed as a reserve, the product image does not appear and it is not added to the cart. What might have happened?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ashanna

    (@morki)

    Hello,

    I’ll need to see a product page with the plugin enabled in order to help.

    Also please try the following:

    • Switch theme to something like Storefront and see if it works again.
    • Try to disable other plugins (keep only WooCommerce and Easy Booking) and see if it works again.

    Regards,
    Natasha

    Thread Starter jecs

    (@jecs)

    good day, Before making a change, enable the plugin with the product “Reserva VillaLuzEco con desayuno” so please review, Thanks

    Plugin Author Ashanna

    (@morki)

    Thanks.

    So the issue is that your theme has an “ajax add to cart” feature, which is different from the basic WooCommerce add to cart, and it is unfortunately not compatible with Easy Booking.

    There is most likely an option somewhere in your theme settings to disable Ajax add to cart. I can’t help more as I don’t have access to your theme settings, but you will probably find it if it exists ??

    Regards,
    Natasha

    Thread Starter jecs

    (@jecs)

    By deactivating the lite speed plugin it worked for me. The detail is that I lowered the performance score on my site. will couldIt some configuration that generates conflict with your plugin

    Plugin Author Ashanna

    (@morki)

    There’s probably a possibility to keep the light speed plugin active and have it work with Easy Booking.

    First, make sure to disable caching on product pages as it’s not compatible with Easy Booking. In LightSpeed Cache > Cache > Excludes > Do Not Cache URIs > Type /producto/.

    Also disable JS Minify and JS Combine, which can mess up with plugin files. Also disable HTML Minify. In LightSpeed Cache > Page Optimization >JS Settings and HTML Settings.

    Make sure to clear the website cache after changing settings.

    Does this solve the issue?

    Thread Starter jecs

    (@jecs)

    thank you so much.

    Solved by excluding the product URL in the cache settings

Viewing 6 replies - 1 through 6 (of 6 total)
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