Faces not showing on iPhone

  • Resolved nicoengler

    (@nicoengler)


    1 year, 7 months ago

    Hi there, very nice plugin! Thanks for developing it. I’ve just added it to my WP site (using the Blocksy theme) but unfortunately, the face icons are not showing up on my iPhone 13 using Google chrome.

    They do show up on desktop, even when simulating mobile devices. Weird.

    Thankful for any ideas!

    Cheers,
    Nico

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author DAEXT

    (@daext)

    Hello nicoengler,

    thank you for all the details.

    I tested the your page with iPhone 13 – OS 15.2 and Chrome and I can’t reproduce the specified behavior.

    Screenshot of the test

    Please try clearing the cache on the specific device.

    • This reply was modified 1 year, 6 months ago by DAEXT.

    I am facing the same issue. I have tried clearing cached and uninstalling Plugins (Multiple), but Nothing worked for iPhone 12 Pro, 13 Pro Max (Chrome + Safari). Both the icons Thumb & Faces are not visible. I Tried using it at Best AI Gift Ideas.

    Working Fine in Android Devices!

    Thread Starter nicoengler

    (@nicoengler)

    @daext thanks for looking into this. However, the problem occurs on real iOS devices. Simulating a mobile device won’t show the error (as I said before).

    Plugin Author DAEXT

    (@daext)

    Thank you for all the details.

    I have been able to reproduce the issue on real devices. You will see a fix in the next plugin update.

    Thread Starter nicoengler

    (@nicoengler)

    Thank you very much!

    Plugin Author DAEXT

    (@daext)

    The update is here. Please clear the browser cache to see the results.

    If you like the plugin please consider leaving a review. Best regards.

Viewing 6 replies - 1 through 6 (of 6 total)
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