• Resolved Dan Caragea

    (@dancaragea)


    Hi,
    Videos uploaded from Facebook (as Source Type) are not playing in any browser (Chrome, Firefox, Opera, IE). However, audio is played. I get this message ?n all browsers: ?It looks like you may be having problems playing this video. If so, try restarting your browser.” Restarting browsers does not solve the problem. All videos from other sources (I have from YouTube, Vimeo and self-hosted) are playing well, without problems.
    Here is a link for a check: https://dan-caragea.ro/blog/video/iodlere/. If I copy the link generated by Facebook (https://www.facebook.com/111524523890462/videos/278581239993242/-in this case) it is played in all browsers.
    Note: 2 days ago I upgraded to PHP 7.4, as required by WP (it is additional information).
    Thanks, in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor wpvideogallery

    (@wpvideogallery)

    A recent update from the Facebook API should have triggered the issue. Our next version will have this addressed.

    As an immediate solution,

    1. Go to Video Gallery => Settings from your WordPress Admin Panel
    2. Find the “Use Native Controls” option and check the “Facebook” option.
    3. Save the changes and check now.

    Hope this solved your issue!

    Thread Starter Dan Caragea

    (@dancaragea)

    OK, thanks again.

Viewing 2 replies - 1 through 2 (of 2 total)
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