Facebook social login button doesn’t trigger onclick

Thank you very much. I found a Jetpack filter to replace facebook app id to mine.

I do not have other plugin that need facebook app id

the url is https://pianoteachers.co.uk/top-ten-piano-schools-to-study-in-london/

If you scroll down and try to sing up with facebook, it doesn′t work. But it works in the normal login section …thanks!

@chimingho,
Okay. Great.

@aescauriaza,
It’s because you are using 395202813876688 Facebook App ID in Easy Facebook Page plugin widget which is different from the one you are using in our plugin for Facebook login.

ups…i didnt see that. thanks!!

No worries.

@heateor same thing has been happening on my site https://www.yogaasian.com/login
the Facebook login button doesn’t work on IE and Opera, but works fine in Chrome.
I’ve already made the changes you suggested in Custom CSS to force the Facebook icon to show up and have updated the plugin to the latest version (7.8.16), yet the button just won’t trigger an onclick in these browsers.

Thanks for your help!

@strivingforgr8t,
Try this:
Open your browser console and click the Facebook Login icon and let us know if there appears any message/error in the console.

• This reply was modified 7 years, 7 months ago by Heateor Support.

The issue has been resolved!
Thank you so much!!

Hi everyone
Glad to see @heateor support is quite fast here, so, please, let me post my issue ??

As instructed, I have configured all my facebook plugins with the same App ID, but the button still does not work, with the following error message:

(index):1465 Uncaught ReferenceError: theChampInitiateLogin is not defined
    at HTMLElement.onclick ((index):1465)
onclick	@	(index):1465

Thanks

• This reply was modified 7 years, 7 months ago by Felipe Huszar.
• This reply was modified 7 years, 7 months ago by Felipe Huszar.

@fhuszar,
We need your webpage url where you have enabled Social Login, to look into it.

Hi,

Sorry, here it is: https://www.cuponsuber.com.br

Thanks
Felipe

@fhuszar,
We just logged in using Facebook at your website. Name of the user is “Heateor Tester”.
If you are using Firefox with Tracking Protection enabled, read this https://support.heateor.com/browser-blocking-social-features/

I have tried using anonoymous chrome tab.

Also, as I will only use facebook to login, do you have any guidelines to stylize the componente? I would rather use a button the a label “Login with facebook” floating on the left.

Thank you very much!

Sorry for several typos, autocorrector for Brazilian language ??

Hi @chimingho,

We are unable to replicate this issue at our end and your website is not accessible.

• This reply was modified 7 years, 7 months ago by Heateor Support.