Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you try deactivating any other active plugins on your site, one at a time, and let me know if one of them conflicts with the sharing buttons?

    Thread Starter currengroup

    (@currengroup)

    Thanks. I just tried it. I have ten other plugins besides Jetpack and I deactivated them all one by one, refreshed the site, and then tried the FB sharing button each time, and unfortunately, it didn’t fix the problem.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you try to enter the problematic URLs into Facebook’s Debugger here:
    https://developers.facebook.com/tools/debug/

    I was able to reproduce the issue on one of your posts, and it seems that Facebook had cached a wrong version of your post. When entering the post URL into the Debugger, Facebook’s cache is cleared and the correct data should be assigned to your post.

    If you keep experiencing issues, I would recommend that you report the bug on Facebook’site, here:
    https://developers.facebook.com/bugs

    Thread Starter currengroup

    (@currengroup)

    I was able to debug the site through Facebook and that partially solved the problem. But once I added additional OG tags to my site’s header, then the problem was totally fixed.

    Thanks for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
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